At Delhieduskills.in, we aim to provide students with a transparent and smooth experience while seeking educational guidance and counselling. This policy explains the conditions under which refunds, cancellations, or payment adjustments may be considered. We encourage users to read this policy carefully before making any payments.
Refund and Cancellation
1. Refund Requests & Eligibility
Refund requests may be considered only if the services provided by Delhieduskills.in were not delivered as promised or were not in accordance with our service standards.
Refund requests must be submitted in writing along with the original payment receipt issued by Delhieduskills.in.
All requests will be reviewed by our accounts and support team before approval.
Once approved, the refund process may take 30–45 working days.
Refunds, if applicable, will be processed through the original payment method or other appropriate banking channels as decided by the accounts department.
2. Non-Refundable Fees
Certain charges are strictly non-refundable and non-transferable, including but not limited to:
Registration or processing fees
Consultation or counselling service fees
Documentation or verification fees
Service charges already utilized during the counselling or admission assistance process
Refund requests in such cases may not be accepted once the service has already been initiated or completed.
3. Missed Payments & Late Charges
Students or applicants are advised to follow the payment schedule communicated at the time of service confirmation.
Late payments may attract additional charges where applicable.
Failure to complete payments within the specified timeline may result in suspension or cancellation of services.
If services are cancelled due to non-payment, previously paid service fees may not be refundable.
4. Excess or Unidentified Payments
Delhieduskills.in is not automatically liable to refund excess or unidentified payments made by users.
However, if such payments are verified by our accounts team:
The amount may be adjusted against other eligible services provided by Delhieduskills.in.
Users must submit a written request along with valid proof of payment.
Adjustment requests must be made within the same financial year.
5. Payments Without Proper Details
If a payment is received without clear identification of the user or service purpose:
The payment may be temporarily placed under review.
The user must submit supporting details and proof of payment to claim it.
Requests for identification or adjustment must be made within the same financial year.
6. Service Cancellation
If a student or user chooses to cancel the requested service after confirmation:
Cancellation requests must be submitted in writing.
Refund eligibility will depend on the stage of service completion.
Once a counselling or assistance process has started, partial or full refunds may not be applicable.
7. Important Payment Advisory
Users are strongly advised not to send cash via courier or post.
Delhieduskills.in will not be responsible for any loss, delay, or non-receipt of cash sent through such methods. All payments should be made only through official and secure payment channels.
8. Need Assistance?
If you have questions regarding refunds, payment adjustments, or service cancellations, please contact our support team:
Email: info@delhieduskills.in
Website: https://www.delhieduskills.in